Last Updated: November 2025
Welcome to Joom Fashion. These Terms & Conditions govern your use of our website, joomfashion.org, and your purchase of products from our store. By accessing or shopping on our website, you agree to comply with the following terms.
1. General Information
Joom Fashion is an online ecommerce store selling fashion and lifestyle products.
Company Details:
Legal name: JoomFashion
Registered office: Office 275, 85 Dunstall Hill, Wolverhampton, England, WV6 0SR
Company No: 15272001
We currently operate and ship within the United Kingdom.
2. Use of the Website
By using our website, you confirm that:
- You are at least 18 years old
- You will not misuse the website
- All information you submit is accurate
- You will not copy, distribute, or exploit any website content without permission
We may modify or discontinue any part of the website at any time.
3. Product Information
We strive to provide accurate product descriptions, images, and pricing. However:
- Colours may vary due to screen settings
- Sizes may differ slightly
- Product availability may change
We reserve the right to update or modify product details without prior notice.
4. Pricing & Payments
- All prices are listed in GBP (£).
- We accept secure payments through trusted third-party payment gateways.
- Joom Fashion reserves the right to:
- Change prices at any time
- Cancel any order due to suspected fraud
- Correct pricing errors
If a payment fails or is flagged, orders may be delayed or cancelled.
5. Shipping Policy (UK Only)
We currently ship within the United Kingdom only.
Shipping times vary depending on location and product availability.
Customers are responsible for providing accurate shipping details. We are not responsible for delays caused by:
- Incorrect addresses
- Courier delays
- Weather or natural events
For complete details, please refer to our Shipping Policy.
6. Returns & Refunds (UK Customers)
Our standard 30-day return policy applies to most items.
Products must be unused, undamaged, and in original packaging.
Refunds are issued after inspection.
Certain items are non-returnable, including:
- Sale items
- Hygiene products
- Custom-made items
For full details, please refer to our Refund & Return Policy.
7. Intellectual Property
All website content—including text, images, logos, graphics, and design—is the intellectual property of Joom Fashion.
You may not:
- Copy
- Distribute
- Reproduce
- Sell
Any part of this website without written permission.
8. Limitation of Liability
Joom Fashion is not liable for:
- Indirect, incidental, or consequential damages
- Website downtime
- Delays in shipping
- Inaccurate product display due to user devices
Your use of the website is at your own risk.
9. Third-Party Services
We use external providers for:
- Payments
- Shipping
- Analytics
These third parties have their own terms and privacy policies. We are not responsible for their actions.
10. Account & User Responsibilities
Users are responsible for:
- Protecting login credentials
- Maintaining account confidentiality
- Any actions taken under their account
We may suspend or terminate accounts for violating these terms.
11. Changes to Terms
We may update these Terms & Conditions anytime.
Continued use of the website means you accept the updated terms.
12. Secure Card Payments
We take your payment security seriously. All card payments are securely processed through Stripe Payments Europe / Stripe, Inc, a trusted global payment platform.
Your card information is encrypted and handled in compliance with strict industry standards to ensure safe and protected transactions.
13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from your use of the website or purchases will fall under the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
For questions or concerns:
Legal name: JoomFashion
Registered office: Office 275, 85 Dunstall Hill, Wolverhampton, England, WV6 0SR
Company No: 15272001
Email: support@joomfashion.org
