Last Updated: November 2025

Welcome to Joom Fashion. These Terms & Conditions govern your use of our website, joomfashion.org, and your purchase of products from our store. By accessing or shopping on our website, you agree to comply with the following terms.

1. General Information

Joom Fashion is an online ecommerce store selling fashion and lifestyle products.
Company Address:
2nd Floor, College House, 17 King Edwards Road, Ruislip, HA4 7AE
We currently sell and ship to the United States.

2. Use of the Website

By using our website, you confirm that:

  • You are at least 18 years old
  • You will not misuse the website
  • All information you submit is accurate
  • You will not copy, distribute, or exploit any website content without permission

We may modify or discontinue any part of the website at any time.

3. Product Information

We strive to display accurate product images, descriptions, and pricing. However:

  • Colors may vary due to monitor settings
  • Sizes may differ slightly
  • Product availability may change

We reserve the right to update or modify product details without prior notice.

4. Pricing & Payments

All prices are listed in USD.
We accept secure payments through trusted third-party payment gateways.

Joom Fashion reserves the right to:

  • Change prices at any time
  • Cancel any order due to suspected fraud
  • Correct pricing errors

If a payment fails or is flagged, orders may be delayed or cancelled.

5. Shipping Policy

We ship to the United States only.
Shipping times vary depending on location and product availability.

Customers are responsible for providing accurate shipping details.
We are not responsible for delays caused by:

  • Incorrect addresses
  • Customs
  • Courier delays
  • Natural events

For complete details, refer to our Shipping Policy (provided upon request).

6. Returns & Refunds

Our 30-day return policy applies to most items.
Products must be unused, undamaged, and in original packaging.

Refunds are issued after inspection.
Some items (sale items, hygiene products, custom items) are non-returnable.

For full details, refer to our Refund & Return Policy.

7. Intellectual Property

All website content—including text, images, logos, graphics, and design—is the intellectual property of Joom Fashion.
You may not:

  • Copy
  • Distribute
  • Reproduce
  • Sell
    Any part of the website without written permission.

8. Limitation of Liability

Joom Fashion is not liable for:

  • Any indirect, incidental, or consequential damages
  • Loss due to website downtime
  • Delays in shipping
  • Inaccurate product displays caused by user devices

Your use of the website is at your own risk.

9. Third-Party Services

We use third-party providers for:

  • Payments
  • Shipping
  • Analytics

These services have their own terms and policies. We are not responsible for their actions.

10. Account & User Responsibilities

Users are responsible for:

  • Protecting login credentials
  • Maintaining confidentiality
  • All actions taken under their account

We may suspend accounts for violation of these terms.

11. Changes to Terms

We may update these Terms & Conditions anytime.
Continued use of the website means you accept the updated terms.

12. Contact Us

For questions or concerns:
📧 support@joomfashion.org
📍 2nd Floor, College House, 17 King Edwards Road, Ruislip, HA4 7AE